Last Updated: June 7, 2026

Shipping Policy

At Prime Peptide, we are committed to processing and shipping orders efficiently and securely. This Shipping Policy explains how orders are processed, shipped, tracked, and handled after dispatch.

1. Order Processing

Orders are processed after successful payment verification. Processing times may vary based on product availability, order volume, weekends, holidays, and operational requirements.

Most orders are processed in the order they are received to ensure accurate fulfillment and quality control.

2. Shipping Rates

Shipping rates are calculated at checkout based on the destination, selected shipping method, and order value.

Promotional shipping offers, including free shipping campaigns, may be available from time to time and will be clearly displayed on the website when applicable.

3. Shipping Confirmation

Once your order has been shipped, a shipping confirmation email containing tracking information may be provided when available.

Tracking updates are generated by the shipping carrier and may require additional time to appear after shipment confirmation.

4. Delivery Timeframes

Delivery times vary depending on carrier operations, destination, weather conditions, holidays, customs processing, and other factors beyond our control.

Prime Peptide cannot guarantee exact delivery dates once a shipment has been transferred to the shipping carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate billing and shipping information at checkout.

Prime Peptide is not responsible for delays, returned shipments, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated shipping information.

6. Lost, Delayed, or Damaged Shipments

If a shipment is delayed, damaged, or appears lost during transit, please contact our support team with your order number and tracking information.

We will work with the shipping carrier to investigate the matter and determine whether a replacement shipment or other resolution is appropriate based on the carrier's findings.

7. Shipping Restrictions

Customers are responsible for ensuring that products purchased from Prime Peptide may be legally imported, received, possessed, and used within their jurisdiction.

We reserve the right to refuse, restrict, or cancel shipments when required by law, carrier limitations, destination restrictions, or operational considerations.

8. Research Use Notice

Products supplied by Prime Peptide are intended strictly for laboratory research use only. Products are not intended for human consumption, medical use, diagnosis, treatment, or prevention of any disease.

9. Policy Updates

Prime Peptide reserves the right to update or modify this Shipping Policy at any time.

Any changes will be posted on this page together with the updated revision date. Continued use of our website constitutes acceptance of the revised policy.